FAQ

Are your e-bikes street legal?

Yes, our e-bikes are street legal EPAC pedelecs and comply with European CE regulations for e-bikes of up to 250 W of continous power and a 25 kph speed limit.

 

What is the current delivery time on a Uni Moke / Swing electric bike?

Your Uni Moke / Swing is assembled by hand in our workshop in Berlin. Each and every machine goes through the multi-stage assembly line and quality check before being carefully packaged with your selected accessories. Orders are prioritized by order time – the later you order the later your machine will arrive.

As we are not yet able to produce large amounts on stock, we currently have between 2 - 12 weeks delivery time.

 

Do you offer installment / payment plans or leasing?

No, at that time we do not offer such payment options.

We have a collaboration with Jobrad and BusinessBike (for Germany only) which offer bicycle leasing with your employer. For more information feel free to write us an email to sales@urbandrivestyle.com and we're glad to prepare a personal quote for you.

Check back with your employer to make sure you can benefit from bike leasing with those two platforms.

 

What about warranty on the Uni Moke / Swing?

All Uni Moke / Swing e-bikes have a warranty of 3 years on frame and fork. On electronics like battery and motor, a 1-year warranty. Wearing parts, like brakes, tires, and others do not have any warranty!

The warranty does not apply on resold Uni Moke / Swing bikes and is not transferable in case of a re-sale – You have to be the first and original owner!

Any modifications on the frame or the electrical components of the bikes lead to cancelation of warranty. This includes the use of a thumb throttle which may affect the lifetime of the battery, motor, and controller since the bicycle is designed to be a pedal assisted e-bike.

 

Which motor options are you offering for the Uni Moke / Swing?

The Uni Moke / Swing electric bicycle comes in two power versions of the BAFANG G06 hub motor – 250W (street legal in Europe) and 750W (USA).
The 250W version is a street legal bicycle/pedelec in Europe and doesn't require registration, insurance or license. The 750W version is only street legal in the United States and a handful of other countries due to their different e-bike laws & restrictions compared to European law. This version is not allowed in some European countries (including Germany) on public grounds without s-pedelec registration/license and compulsory insurance and might therefore only be usable on privat property.

 

Can I order Uni Moke / Swing 750W even though I live in Europe?

Yes, we deliver Uni Moke / Swing to anywhere in the world. In Europe, you have to use the 250W / 25km/h version in order to have a road legal bicycle/pedelec. The stronger 750W versions need to be registered for insurance to be legal as light electric motorbike! Otherwise, it is only allowed on private property!

If you only use your Uni Moke / Swing on private property you can purchase the 750W version without speed limitation.

 

Can I ride my Uni Moke / Swing using the thumb throttle only?

The thumb throttle is very helpful when it comes to accelerating your bike, assisting on uphill stretches or gliding along on flat ground without the need to pedal. The Uni Moke / Swing is designed as a pedal assisted e-bike though and NOT meant to be ridden with throttle only. It may lead to overheating motor and battery which reduces their lifespan considerably as well as reducing the overall range of the bike.

In addition, the thumb throttle is not legal in some European countries! The laws only permit a so-called push-assist / starting-aid to the max. 6km/h (3,7mph) which is also achieved by pressing and holding the '-' button on the bikes control unit.

Uni Moke / Swing is designed to be a pedal-assisted electric bicycle, not an electric motorbike propelled by throttle only. Riding only with throttle changes the way you ride considerably. The bicycle's components may suffer this way which leads to a shortened lifetime of motor, controller, and battery!

 

How far can I ride with one fully charged battery?

Uni Moke's / Swing's battery is built to last up to 50-60km (31-37 miles) on average, riding on flat ground, using pedal assist in medium speed mode and without extra passengers or payload. The range always depends on factors like rider weight, surface type, and incline, wind, and others. To fully recharge the battery it takes 3 - 4 hours with the standard recharging device. The speed charger cuts recharging time in half.

 

Can I still ride Uni Moke / Swing if the battery runs out of power?

Of course! If you run out of power, you're able to ride Uni Moke / Swing like a regular bicycle. The Uni Moke / Swing electric bike will always bring you back home safely, even without pedal assistance. The bike's mechanical bicycle gearing, enormously simplifies riding without electrical support.

 

Can the battery be taken out of the bike?

Yes, it can. Merely push the key into unlock position and remove it, flip up the seat and pull the battery out. This allows you to take the battery inside for recharging at home or work. We recommend always to keep your battery in average temperature surroundings to prevent any affection by low temperatures!

 

How long is the lifetime of a Uni Moke / Swing battery?

Generally spoken, our batteries have a lifetime of 800 - 1000 cycles (full recharges) if used correctly and when regularly recharged. Lithium-Ion batteries are sensitive to low temperatures which affect their output power. We recommend to always take and store your battery inside if possible, especially during wintertime and cold temperatures! We're also offering a neoprene cover to insulate your battery while riding.

 

Where do I get spare parts or batteries?

Unlike many other electric bikes with integral or specialized battery and electrical components, the Uni Moke / Swing e-bikes use a ubiquitous and reliable mass produced battery, motor and controller system that is available in most e-bike stores or online. The same goes for technical components, as we use prevalent brand parts and systems.

We have a variety of spare parts available in our online shop so you can order them whenever needed!

 

What kind of accessories do you currently have and what can I expect in the near future?

We are continually extending our variety of accessories, models, and extras.

Right now, we offer front and rear cargo racks, child seats, saddlebags and bicycle trailer for the Uni Moke / Swing electric bikes. We also have high-quality bike gear like locks, helmets, toolkits and more available.

We're always open-minded about new accessory ideas and thoughts so let us know what you think!

 

How does the rear rack adaption of Uni Moke / Swing work?

Uni Moke / Swing is a real utility electric bike made for fun, family and work! The rear end of the bike is adaptable to your needs and can be swapped within a couple of minutes only. You'd like to pick up a friend? No big deal, get the rear seat extension rack. You have to go grocery shopping and don't know where to place your goods? No problem, mount a rear or front cargo rack and off you go.

 

Can I take children on a Uni Moke electric bicycle?

Absolutely! The Uni Moke's super long seat allows you to carry one kid in front of you (with foot pegs and belly-belt backpack) and the second one in a child seat mounted on the rear rack of the bike.

Riding with kids always is a question of responsibility and safety. We're recommending to ride carefully at all time in order to keep the chances of risks as low as possible and to ensure the safety of you and your passengers!

We have to note that this riding configuration might not be legal in some countries and we ask you to check with your local authorities!

 

Do you have a network of dealerships to make test rides and purchase a Uni Moke / Swing from?

No, we do not work together with bicycle shops or dealerships for many reasons. This way we'll keep Urban Drivestyle exclusive. This also allows us to be the only contact person for any concerns, ensuring that there are no communication barriers or other problems due to the participation of another party.

That is the reason we only sell the Uni Moke / Swing online or from our headquarter in Berlin or selected locations.

 

How can I test ride the variety of UNI electric bikes?

Test rides are available in our headquarters in Berlin and at select locations in Europe the United States and Taiwan – contact us by e-mail or join the Urban Drivestyle Owners Group Intl. on Facebook to meet Uni Moke / Swing riders around the globe in your city or closer area.

Our community is the best out there, being open-minded and helpful and letting interested people see and test their Uni Moke / Swing bikes! We mean it:
You guys are amazing – thanks for your trust!

 

Does Uni Moke / Swing come in different sizes?

The Uni Moke electric bicycle is designed to fit it all! Like on a moped, the seating position is variable due to the long saddle while the steering bar is intended to be adjustable in height and position.

  

How much weight can Uni Moke / Swing handle?

The Uni Moke is built strong and can handle loads up to 150kg+ with ease, although the official max. payload is 135kg. We recommend to avoid hilly terrain and limit driving speed to max. 20km/h (12,4mph) when riding with children or a second person.

 

How much does a Uni Moke / Swing weigh?

Uni Moke's / Swing's weight is determined to 29kg (64lbs) ready to ride. The carry handle on the rear end of the bike allows you to lift and move it around easily.

 

How is the Uni Moke / Swing e-bike delivered and is it easy to assemble?

Uni Moke / Swing electric bikes come almost ready to ride in one well-packed box (171cm x 33cm x 87cm with 35kg). Finalizing your bike to get it running requires minimal assembly and consists basically in adjusting the steering bar and mounting front wheel and headlamp. Accessories like rear seat extension rack, backlight or others are not installed on the bike when ordered, can be easily mounted through using our Youtube tutorials. Otherwise we're offering separate assembly of these accessories for a little extra cost.

 

Instead of being delivered, can I pick up my Uni Moke / Swing by myself?

Yes absolutely! If you ordered your Uni Moke / Swing in advance, you could always arrange a pickup date with us to take home your bike personally as soon as it's ready.

 

Who is responsible for any additional taxes, duties or VAT?

Purchasing a Uni Moke / Swing within Europe will include taxes and duties. If you provide an international VAT number we can send you a VAT excluded quote.

If you order a Uni Bike outside of Europe, import taxes and VAT may apply.

 

Be our partner: Offer test rides & get cool incentives 

We offer a great affiliate program for our bike owners and customers alike. 

How does it work? 

1. Reach out to Urban Drivestyle to get your affiliate ID 
2. Be listed on our website or on Listnride 
3. Get a 100 € shop voucher for each sale connected to your affiliate ID 

New buyers will get one pair of fenders. So what are you waiting for? 


Do you offer speed or power tuning for Uni Moke / Swing?

All Uni Moke / Swing bikes are digitally restricted to 25km/h in Europe and 20mph in the United States even though their components would allow higher overall speed.

Tuning parts like the new freehub with freewheel which enhance the riding performance are available in our shop and entirely legal.

Either way, tuning an electric bike may lead to losing road legality in some countries depending on national e-bike laws. We strictly do not recommend making any technical modifications on any electronic parts of the bike to ensure your safety while riding and the safety of other traffic participants. We are also not taking over any responsibility in such cases, and any warranty will immediately be suspended!

Tuning an e-bike may be a criminal offense in some countries as maximum power output and speed will exceed the permitted values!

If you're planning on using your Uni Moke / Swing on private property only, those laws may not apply and allow you to operate the bikes without limited power output – check back with your local authorities!

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